At seamankeys.nl, we strive to guarantee your complete satisfaction by providing high-quality digital products, such as license keys and accounts. Due to the nature of digital products, we do not offer refunds. However, we do our utmost to assist you in resolving technical or other issues related to your purchase.
No refunds are possible for digital products. In exceptional cases (technical errors and correctly submitted video evidence), we may offer a replacement key or account. No refunds are issued.
Once digital products have been delivered, they are irreversible and intangible. They cannot be reused or returned.
In the event of activation or login problems, video evidence is required.
This video must show the entire process, from purchase to the error message, and must be clear and unedited.
No video evidence: no support or replacement.
With video evidence: we will assess your situation. If the problem is confirmed, we will send you a new key or a new account.
It is your responsibility to check whether the product is compatible with your system. No refunds will be granted for errors resulting from an incorrect choice of software, hardware, or platform.
If your key/account is not working, please contact us immediately. Send us video evidence so we can assess whether a replacement is necessary.
We are not responsible for the loss, misuse, or theft of products after delivery. Therefore, always protect your data carefully.
For questions or technical support:
support@seamankeys.com
Don't forget to include your order number and video evidence so we can help you quickly.
Products purchased at a discount cannot be exchanged or refunded.
By placing an order, you agree to this policy. No refunds will be issued, except in the case of a demonstrable technical error that is properly substantiated. If your problem is confirmed, you will receive a replacement product.